Why an Independent Agent

1. We are here to serve the needs of the Mid-Michigan and Michigan communities.
2. We work for you when you have a claim.
3. We are not obligated to one company. This means you don’t have to change agencies as your insurance and service needs change.
4. We are your advisors and work with you to determine your needs.
5. We are value-hunters who look after your best interest to find the best combination of price, coverage, and service.
6. We offer one-stop shopping for a full range of products, including home, renters, auto, business, life, and health.
7. We can periodically review your coverage to keep up with your changing insurance needs.
8. We are committed to customer satisfaction – it is the key of our business.
9. We treat you like a person, not a number.
10. We are licensed agents with strong customer and community ties.

Vision

Our vision is to set the standard of excellence among insurance agencies by being innovative, being financial strong, and exceeding customer expectations. We will attract and retain the very best employees and agents to help us achieve this goal.

Mission Statement

Capital Insurance Services provides financial protection and peace of mind for our clients by offering quality products. In all we do, we are dedicated to going beyond the expectation.

Core Values

• Integrity

  Our actions match our words. We operate with clarity and transparency and take no shortcuts.

• Service

  We are innovative in meeting the needs of our clients. If a solution doesn’t exist, we will seek to create one.

• Respect

  We value positivity, and we approach our work as a team with gratitude and humility in our hearts.

• Education

  We are continuously learning and share our knowledge and experience with each other and our clients.

• Excellence

  We encourage and celebrate outstanding performance. If we are not providing value to our clients in an area, we change and seek to improve our process.