About Capital Insurance Services

Capital Insurance Services is one of Lansing’s largest insurance agencies. Originally established in 1980, our firm has flourished through referrals from customers’ families and friends. We have steadily expanded to meet the growing needs of our clients. Today, we offer a comprehensive range of business and personal insurance products and services.

Why an Independent Agent

  1. We are here to serve the needs of the Mid-Michigan and Michigan communities.
  2. We work for you when you have a claim.
  3. We are not obligated to one company. This means you don’t have to change agencies as your insurance and service needs change.
  4. We are your advisors and work with you to determine your needs.
  5. We are value-hunters who look after your best interest to find the best combination of price, coverage, and service.
  6. We offer one-stop shopping for a full range of products, including home, renters, auto, business, life, and health.
  7. We can periodically review your coverage to keep up with your changing insurance needs.
  8. We are committed to customer satisfaction – it is the key of our business.
  9. We treat you like a person, not a number.
  10. We are licensed agents with strong customer and community ties.

Vision

Our vision is to set the standard of excellence among insurance agencies by being innovative, being financial strong, and exceeding customer expectations. We will attract and retain the very best employees and agents to help us achieve this goal.

Mission Statement

Capital Insurance Services provides financial protection and peace of mind for our clients by offering quality products. In all we do, we are dedicated to going beyond the expectation.

Core Values

  • Integrity

    Our actions match our words. We operate with clarity and transparency and take no shortcuts.

  • Service

    We are innovative in meeting the needs of our clients. If a solution doesn’t exist, we will seek to create one.

  • Respect

    We value positivity, and we approach our work as a team with gratitude and humility in our hearts.

  • Education

    We are continuously learning and share our knowledge and experience with each other and our clients.

  • Excellence

    We encourage and celebrate outstanding performance. If we are not providing value to our clients in an area, we change and seek to improve our process.

Please take a moment and upload one of the quote request forms – share only what you like. One of our agents will get back to you within 72 hours to help you find the right insurance at the right price.

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Let us know how you prefer to get started.
  • I’d like to speak with someone.
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Please take a moment and download one of the below forms. Once you complete the information, please come back and upload the material. Our agents will be able to reach out to help you find the right coverage at the right price.

(800) 968-5445

If you know what kind of insurance you’re looking for, select the type of quote and give us your name and preferred method of contact and someone will get in touch to help you begin the quote process.

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